Cashier Training Made Simple
Learn the fundamentals of point-of-sale functionality at the store level and build confidence as a cashier. These courses cover everything from signing into the POS and handling everyday transactions to navigating buttons, closing out your shift, and providing solid customer service.
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FTx Cloud POS
New Updated Experience
Course to explore
Get Comfortable with the Modern
POS Experience
- How to navigate the FasTrax POS Modern Experience
- How to locate key system functions, process transactions, and assist customers
- How to manage everyday cashier responsibilities using the POS
Process Sales Accurately and
Handle Everyday Transactions
- How to use the transaction functions cashiers rely on every day
- How to process sales, handle restricted items, and manage returns and exchanges
- How to follow store policies and maintain compliance during transactions
Manage Customer Information and
Support Loyalty
- How to manage customer information within the POS
- How to add new loyalty customers
- How to maintain accurate customer account records
Close Your Shift with Accurate
Reconciliation and Reporting
- How to complete end-of-shift reconciliation procedures
- How to review reporting and verify register accuracy
- How to properly complete your closing responsibilities
FTx Cloud POS
Classic Experience
Please note: This training covers our older Classic software version, so be sure to confirm which version of FTx Cloud POS you’re using before getting started.
Course to explore
Get Logged In, Stay Organized, and
Start Your Shift the Right Way
- How to securely log in using fingerprint recognition
- How to clock in and track your time accurately
- How to review and manage assigned to-do lists
- How to navigate the home screen and key system areas
- How to view and respond to dashboard messages
Navigate the POS and Complete Transactions
with Speed and Accuracy
- How to move through panels and navigate the POS interface efficiently
- How to use core sales functions for different transaction types
- How to quickly locate items using lookup tools
- How to use the "Action" Tab for common transaction tasks
- How to process cash sales and complete transactions confidently
Close Out Your Shift with Accurate
Cash Handling and Reporting
- How to balance your cash drawer at the end ofa shift
- How to complete cashier reconciliation step-by-step
- How to identify and resolve discrepancies
- How accurate reconciliation supports overall business performance
- Why accountability and consistency matter in cash management
Lottery Sales and Management
This training is designed for retailers who sell lottery products.
- Process lottery ticket sales directly within the POS system
- Follow lottery-specific workflows and compliance requirements
- Track and reconcile lottery inventory and ticket activity
- Validate winning tickets and handle payouts correctly
- Complete lottery transactions accurately and in line with store procedures
Get Answers Fast in Our Knowledge Base Articles
Looking for a quick answer or how-to guide? Our knowledge base has straightforward, step-by-step articles that walk you through common questions and core features, making it easy to find what you need and get back to work.
Check Out Our Knowledge Base Articles
Meet Your Instructor:
Adem Crnovrsanin
Adem is a highly knowledgeable, articulate, and calculated individual who displays his in-depth capabilities with POS. As a member of the support staff here at FasTrax, Adem displays high levels of expertise on how to handle the POS system on any store level.
More Lessons Coming Soon
- POS hardware setup courses for the FTx all-in-one POS and Android hardware
- Handheld app training video series
- Cashier training based on general permission levels for managers and cashiers